Order Cancelation
All costumes ordered from us can be canceled within 24 hours free of charge, no questions asked. However, because your costume is a one-off tailor-made for you, orders canceled after 24 hours are subject to a handling fee equaling 50% of the item price. Please be sure of the size and any other specifications before submitting your order. Orders cannot be canceled after 3 business days. Thanks for your understanding.
We reserve the right to reject an order. It can be due to, but not limited to, the followings:
• We are unable to confirm your payment
• The identification of a pricing or product description error
• We identity substantial risks of shipping loss at the destination
We will refund all payments if we reject an order.
We reserve the right to reject an order. It can be due to, but not limited to, the followings:
• We are unable to confirm your payment
• The identification of a pricing or product description error
• We identity substantial risks of shipping loss at the destination
We will refund all payments if we reject an order.
